These Terms & Conditions (“Terms”) govern:
By using our Website or booking our services, you agree to be bound by these Terms.
For clarity, in these Terms:
We may update these Terms from time to time.
We primarily provide Services in:
Service availability may vary. We may decline service or apply additional charges for locations outside our standard areas.
We provide small-job handyman, repair, and maintenance Services, which may include (but are not limited to):
We do not perform:
We reserve the right to refuse or stop any work at our discretion if conditions are unsafe or unsuitable.
Unless explicitly stated as a fixed-price quote, all prices we provide are estimates only and may change if:
Our Services may be billed:
Current rates and packages will be listed on:
Materials may be:
You can request Services through:
A booking is not confirmed until you receive written confirmation from us (for example, by email, SMS, or client portal notification).
You agree to:
If we cannot access the Property or work area, additional charges may apply.
You are responsible for making the work area reasonably clear and ready, including:
If the site is not ready, extra time spent moving items or waiting may be billed at our normal rates.
If you need to cancel or reschedule, please give us at least 12 hours notice.
Cancellations or changes with less notice may result in a cancellation fee or a minimum call-out charge, as stated in your Quote or Work Order.
If we arrive at the Property and:
we may treat this as a cancellation, and a call-out fee or minimum charge may apply.
We may need to cancel or reschedule due to:
We will make reasonable efforts to notify you and reschedule at a mutually convenient time.
Unless otherwise stated in writing:
We may accept:
For larger jobs or where we must purchase materials in advance, we may require a deposit before:
All unpaid invoices immediately constitute a delinquent account.
FIXRR Handyman will ensure best effort to provide final invoice and written notice of its intent to commence a Small Claims Court action should the invoice remain outstanding.
If any invoice remains unpaid after its due date, FIXRR Handyman will proceed with collection, by commencing action in the Ontario Small Claims Court.
An initial $750 fee to cover legal and court costs of filing will be added to the outstanding invoice seven (7) days before the action is commenced and will not be reversed once action has commenced without payment in full including all associated fees.
In such case as the debtor is awarded judgement, all moneys paid towards the invoice will be returned and the invoice value will be null satisfying our 100% workmanship guarantee.
We stand behind our workmanship.
Unless otherwise stated on your Quote or Invoice, we offer a workmanship warranty of 1 year on labour from the date of job completion, covering defects in the work we performed.
To request warranty service, you must:
We may need to inspect the work in person to determine whether it is covered by the warranty.
This warranty does not cover:
Manufacturer warranties for products or materials (for example, faucets and fixtures) are provided by the manufacturer, not by us.
By using our Services, you agree to:
If your failure to meet these responsibilities causes extra time, risk, or cost, additional charges may apply.
We take safety and legal compliance seriously. We reserve the right to stop work or refuse a job if conditions are unsafe or non-compliant, or if the work requires specialized licensing or permits beyond our scope.
We will perform Services with reasonable care and skill, but we do not guarantee a particular outcome or result beyond what is expressly stated in writing.
To the fullest extent permitted by law, we are not liable for indirect, consequential, or incidental damages, loss of use, loss of profit, or any damage arising from pre-existing conditions or hidden defects we could not reasonably detect.
To the fullest extent permitted by law, our total liability for any claim related to the Services is limited to the total amount you paid us for the specific job that gave rise to the claim.
We may take photos or short videos of the work area before, during, and after completion for documentation, training, and quality control.
With your consent, we may use non-identifying photos, short videos, and testimonials for our Website, social media, and advertising. We will not intentionally share images that clearly show addresses, faces, or highly personal items without explicit permission.
You agree to use our Website only for lawful purposes such as learning about our Services, requesting quotes or bookings, and contacting us.
You must not attempt to gain unauthorized access to the Website or our systems, interfere with or disrupt its security or operation, or use it in any way that could damage or impair it for others.
Our Website may contain links to third-party websites. We are not responsible for the content or practices of those sites, and your use of them is at your own risk.
We collect and use personal information to provide and manage our Services, communicate about bookings and invoices, and maintain service records. For more information, please see our Privacy Policy.
All content on the Website is owned by or licensed to us and is protected by copyright and intellectual property laws.
You may view, download, or print pages for personal, non-commercial use. You must not republish, sell, or reproduce Website content for commercial purposes without our written permission.
These Terms are governed by the laws of Ontario and applicable federal laws of Canada. Disputes will first be addressed informally, and if unresolved, may be brought before the courts of Toronto.
If any part of these Terms is found invalid or unenforceable, the remaining parts will continue in full force and effect.
If you have questions about these Terms, please contact us:
